# Latest Form Product Score Type

This document outlines the latest scoring types for form products, which are essential for evaluating their performance.

## Key Score Types

1. **Customer Satisfaction Score (CSAT)**  
   Measures how satisfied customers are with the product.  
   - Scale: 1 to 5

2. **Net Promoter Score (NPS)**  
   Evaluates customer loyalty by asking how likely they are to recommend the product.  
   - Scale: -100 to +100

3. **Conversion Rate**  
   Indicates the percentage of users that complete a desired action.  
   - Formula: (Number of conversions / Total Visitors) x 100

## Conclusion

Understanding these score types helps in making data-driven decisions to improve product offerings.